The form is designed to be easy to fill and lets you describe what you need – or if you don’t like to do this in writing, we can also go through things in a call. Or both. You can choose.

We review your intake form and ensure that we can deliver what you need in the time that we have – if not, it’s best to make this clear as soon as possible!

In the most likely case that we can help you, we will let you know about the details of the next steps, timetables etc.

We scout out the apartments on the local open market and send you videos on the ones that fit your criteria. The point here is to provide you with all of the information that you would get by being present in person. That way you can choose your home before arriving (you can also come see the place yourself before committing, no pressure!).

This step also includes documenting what exact level of “furnished” each apartment is – this can vary widely. There are places with everything you need, and places with just the stuff that requires two people to carry, and everything inbetween. We have a list of things that should be included in any furnished apartment (these depend on whether there is a kitchen, etc), and will discuss with the landlord if there are clear basics missing.

Then there are items that go beyond the basics – for example, things like a standing desk. Personally, I (Jaakko) consider it essential, but I wouldn’t demand my landlord to pay for one. We can help you source these items before you arrive so that everything is set up the way you want it.

Please note that only the “basics list” is included in the price of this service – shopping for the rest is billed separately (you pay for the time and items).

The goal of our service is to enable you to do everything online, and we have systems in place that let you to sign the rental agreement online. This is when money changes hands. 

Being able to do this whole process online is an incredible saver of time, energy and hassle. This way you can just arrive and come straight to your new home, with everything set up. This can easily save you a month of time in a new country!

You may have been under a lot of stress when preparing to move, and may not have had the mental space to fully focus on all the tiny details (been there!). The apartment you’ve rented through us is as described, and everything is… fine… but you just don’t feel the place as your own.

While we fully understand that this can happen, our partnering landlord might be unhappy with us for having taken their place off the market and keeping it reserved, just to have the deal fall through for no reason on their part.

For us, these situations are fine and we will definitely help you find another place. It’s also fair to compensate the landlord for their lost earnings, and this is why the one month rent is reasonable. We will do our best to figure out what would suit you better, and get back to work on finding a place that is a better fit for you.

Let’s say that there was an apartment that was otherwise great, but it’s summer and air conditioning hasn’t yet been installed. We do all of our usual due diligence, everything checks out and the landlord agrees to have the air conditioning installed the day before you arrive.

He gets an external crew to do the installation, and gives them keys to get the job done on their own. Then, these guys decide that it’s cool to smoke indoors while they do the installation (this example wouldn’t even be that far fetched in Tbilisi!). When you arrive, the place has a horrible smell, and you know that if you stayed the smell would seep through into all of your clothes. We wouldn’t expect you to stay, or pay for the place!

In this scenario, it would fall on us to quickly find you an alternative temporary accommodation (not paying to rent one, but to help you find one). You would be bumped up first on our priority list of finding another long term rental, pronto.

Depending on how you feel this process goes, you can pay either nothing or something – while this scenario may not literally “be our fault”, it is our job to prevent these kinds of scenarios from happening in the first place. So, you decide whether we succeeded in creating value for you or not – and pay accordingly.

We are not here to make a quick buck. Instead, we really want to earn your long-term trust – that’s where the real value is. This is why our refunds policy is very much on your side – either we really earn your money, or you don’t need to pay.

The form is designed to be easy to fill and lets you describe what you need – or if you don’t like to do this in writing, we can also go through things in a call. Or both. You can choose.

We review your intake form and ensure that we can deliver what you need in the time that we have – if not, it’s best to make this clear as soon as possible!

In the most likely case that we can help you, we will let you know about the details of the next steps, timetables etc.

We scout out the apartments on the local open market and send you videos on the ones that fit your criteria. The point here is to provide you with all of the information that you would get by being present in person. That way you can choose your home before arriving (you can also come see the place yourself before committing, no pressure!).

This step also includes documenting what exact level of “furnished” each apartment is – this can vary widely. There are places with everything you need, and places with just the stuff that requires two people to carry, and everything inbetween. We have a list of things that should be included in any furnished apartment (these depend on whether there is a kitchen, etc), and will discuss with the landlord if there are clear basics missing.

Then there are items that go beyond the basics – for example, things like a standing desk. Personally, I (Jaakko) consider it essential, but I wouldn’t demand my landlord to pay for one. We can help you source these items before you arrive so that everything is set up the way you want it.

Please note that only the “basics list” is included in the price of this service – shopping for the rest is billed separately (you pay for the time and items).

The goal of our service is to enable you to do everything online, and we have systems in place that let you to sign the rental agreement online. This is when money changes hands. 

Being able to do this whole process online is an incredible saver of time, energy and hassle. This way you can just arrive and come straight to your new home, with everything set up. This can easily save you a month of time in a new country!

You may have been under a lot of stress when preparing to move, and may not have had the mental space to fully focus on all the tiny details (been there!). The apartment you’ve rented through us is as described, and everything is… fine… but you just don’t feel the place as your own.

While we fully understand that this can happen, our partnering landlord might be unhappy with us for having taken their place off the market and keeping it reserved, just to have the deal fall through for no reason on their part.

For us, these situations are fine and we will definitely help you find another place. It’s also fair to compensate the landlord for their lost earnings, and this is why the one month rent is reasonable. We will do our best to figure out what would suit you better, and get back to work on finding a place that is a better fit for you.

Let’s say that there was an apartment that was otherwise great, but it’s summer and air conditioning hasn’t yet been installed. We do all of our usual due diligence, everything checks out and the landlord agrees to have the air conditioning installed the day before you arrive.

He gets an external crew to do the installation, and gives them keys to get the job done on their own. Then, these guys decide that it’s cool to smoke indoors while they do the installation (this example wouldn’t even be that far fetched in Tbilisi!). When you arrive, the place has a horrible smell, and you know that if you stayed the smell would seep through into all of your clothes. We wouldn’t expect you to stay, or pay for the place!

In this scenario, it would fall on us to quickly find you an alternative temporary accommodation (not paying to rent one, but to help you find one). You would be bumped up first on our priority list of finding another long term rental, pronto.

Depending on how you feel this process goes, you can pay either nothing or something – while this scenario may not literally “be our fault”, it is our job to prevent these kinds of scenarios from happening in the first place. So, you decide whether we succeeded in creating value for you or not – and pay accordingly.

We are not here to make a quick buck. Instead, we really want to earn your long-term trust – that’s where the real value is. This is why our refunds policy is very much on your side – either we really earn your money, or you don’t need to pay.